Learning & Development Apprentice

Role and responsibilities:

The Learning & Development Apprentice reporting to the Senior Learning & Development Business Partner shall have at a minimum:

• Coordinate and administer internal and external training programmes, including leadership and business skills development.
• Support the design, preparation, and delivery of learning materials, presentations, workshops, and digital resources.
• Ensure learning sessions are effectively organised, learner‑focused, and accessible, supporting both face‑to‑face and blended learning approaches.
• Act as a key point of contact for learners, facilitators, managers, and training providers to ensure smooth delivery of learning interventions.
• Assist with the coordination of apprenticeship and graduate programmes, liaising with training providers and internal stakeholders.
• Track learner progress ensuring accurate and up‑to‑date records.
• Maintain and update the Learning Management System (LMS) and related records, ensuring content and learner data is current, accurate, and user‑friendly.
• Monitor attendance, completion, and compliance data, supporting organisational reporting requirements.
• Act as a positive and proactive liaison between HR, site teams, managers, and external providers.
• Respond to learning and development queries from employees and managers in a timely and professional manner.

Preferred Qualifications:

• GCSEs (or equivalent) in English and Maths.
• Experience in an administrative or coordination role, ideally within HR, L&D, or Organisational Development.
• Strong organisational and time‑management skills with the ability to manage multiple priorities.
• Excellent written and verbal communication skills, with confidence engaging at all levels.
• High attention to detail and accuracy in data entry, reporting, and documentation.
• Strong digital literacy, including Microsoft Office (Excel, Word, PowerPoint, Outlook).