REL Office Assistant

Role and responsibilities:

Administrative Support

• Answer and direct phone calls, take messages, and respond to routine enquiries
• Manage incoming and outgoing correspondence (emails, post, and packages)
• Schedule and coordinate meetings, appointments, and travel arrangements
• Maintain staff calendars and assist with meeting room bookings
• Assist with data entry, record-keeping, and filing (digital and paper-based)
• Preparing packs for daily works

Office Organisation

• Order and maintain office supplies, stationery, and equipment
• Ensure common areas, meeting rooms, and workspaces remain organised and presentable
• Liaise with suppliers, contractors, or maintenance providers where required
• Support the onboarding of new employees with desk setup and documentation

Clerical & Document Management

• Prepare, edit, and format documents, reports, and presentations
• Maintain accurate databases, spreadsheets, and filing systems
• Handle confidential information with discretion

Team & Business Support

• Provide support to colleagues and managers with ad hoc tasks or projects
• Assist with expense processing, invoices, and petty cash management (if required)
• Greet and assist visitors, ensuring a professional and welcoming environment
• Support the organisation of company events or meetings

Skills Required

Essential:

• Previous experience in an administrative or office support role
• Strong organisational and time management skills
• Excellent communication skills (written and verbal)
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) or Google Workspace
• High attention to detail and accuracy
• Ability to prioritise tasks and work independently

Desirable:

• Experience working in a busy office or corporate environment
• Knowledge of basic finance administration (invoices, expenses, petty cash)
• Customer service experience